Chateau de Pomiro

Terms & Conditions:

  • A deposit of 25% of the total booking price is required to make a reservation.
  • This can be paid by Credit/Debit card, French Cheque, or Bank Transfer.
  • All monies are to be paid in euros.
  • The deposit is non refundable unless the booking is cancelled by Chateau de Pomiro with the exception as shown in (6) below.
  • The full balance is due no later than 6 weeks before the arrival date and can be paid by the methods shown in (2) above.
  • If the balance is not paid in time then Chateau de Pomiro reserves the right to cancel the reservation and in which case the deposit is not refunded.
  • For extra services and or meals taken at the chateau and or Chateau produce purchases, the payment is due in full on the day of departure and can be paid by, credit/debit card, French cheque or cash.
  • We advise guests to take out adequate travel insurance which covers cancellations due to illness, or accident.
  • No refunds will be given for services or meals booked and paid for in advance but have not been taken up.
  • The above conditions are to minimise losses to Chateau de Pomiro, but if we can resell accommodation for the same dates we will, at our discretion refund all or part of the balance paid less any costs or losses incurred by Chateau de Pomiro.
  • All cancellations by a client must be submitted in writing, (Not E-Mail or Fax) and signed by the main person making the reservation and sent to Chateau de Pomiro for the attention of the manager.
  • In the unlikely event that disputes are not resolved by the management at the time then the matter will be dealt within French Law.
  • The contents, services and accommodation shown on the Chateau de Pomiro web site forms the basis of the contract between Chateau de Pomiro and the lead guest who is responsible for all members of the group in the reservation.
  • We will take all reasonable steps to ensure that the web site is updated regularly and the content is given in good faith however minor changes between updates of the web site will not be accepted as a cause for complaint. Major changes will be notified to the individual client as soon as possible.

 

 

 

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